When you call for service, you expect expertise. Our technicians are factory trained and continuously updating their knowledge on manufacturers’ equipment.
Gone are the days of a technician walking into your location with a multi tool and being able to fix anything in a commercial kitchen.
Today’s equipment requires elite and specialized ongoing training. As Authorized Service Agents it is part of our agreement with the manufacturer and a company mandate that our technicians be leaders in the service industry. All of our technicians are factory trained and certified. Training is renewed in compliance with manufacturer standards. The technician who is dispatched to your location will be knowledgeable, competent and capable.
Training typically occurs in the following manner:
- On Site: Technicians are sent to the manufacture equipment plants for hands on factory training
- In House: Training sessions are hosted at our office
Technicians continuously participate in both factory training at manufacture plants and in-house training. No matter your piece of equipment; our technicians lead the industry in knowledge and capabilities.